FAQs2020-07-31T16:57:39-04:00

FAQs

What is MyHealthMath2020-07-08T15:03:43-04:00

MyHealthMath (MHM) is an independent, third-party service that helps employers and employees make strategic decisions about their health plans.

MHM’s goal is to calculate the most efficient health coverage for each employee’s medical needs.

How does this work?2020-08-27T11:29:11-04:00

After you sign up for your interview appointment, an MHM Decision Support Analyst will call you on your selected date and time. We guide you through a brief series of medical questions about what types of medical services and/or prescriptions you, and anyone else on the plan, will utilize in the coming year. With this information, we provide you with a customized report showing your plan options from lowest, to highest annualized cost. The report is emailed directly to you, typically at the beginning of your Open Enrollment period, for you to utilize as a cost comparison guide.

How does this benefit me?2020-08-27T11:29:52-04:00

The medical services and prescriptions discussed during the interview are entered into our proprietary Consumer Decision Support software which processes these costs through each plan, performing tens of thousands of calculations to show you the lowest combination of premiums and out-of-pocket expenses. We present you with a visual break down of each plan showing your monthly premium, deductible, out of pocket expenses and any other factors on the plan such as a personal or employer contribution to an HSA (Health Savings Account) or HRA (Health Reimbursement Account). Looking at the larger picture of our annual healthcare needs allows us to gain a better understanding of how each plan may look throughout the year and a reference of what each plan may cost.

What information will be needed?2020-07-08T15:33:28-04:00

MHM collects basic health usage information for each person that will be on the plan, such as frequency of doctor visits, labs, medications, planned surgeries, etc. Prescription medications can have a significant effect on costs. We highly recommend writing down the medication name, whether it is a brand or generic, dosage and frequency.

How accurate is the report2020-07-08T15:33:55-04:00

Accurate information about upcoming services and medications ensures that our system analyzes your projected usage to understand which plans provide the most efficient coverage for you. For example, one plan may treat your prescription medications differently, affecting your out-of-pocket costs.  Plan A may cover the medication with a copay while Plan B may cover the same medication with deductible and/or out of pocket maximum. By providing the correct medication names, dosage and frequency allows us to discover and calculate the differences.

Does the company collect any financial or other personal information?2020-07-08T15:34:21-04:00

No. MHM does not collect social security numbers, home address, or any personal financial information. For the interview, we need your first & last name, home zip code, phone number, employer, e-mail address and date of birth.

Will my projected medical usage be kept private?2020-07-08T15:34:47-04:00

Absolutely. MHM never shares your specific medical usage information with your employer, health insurance carrier or any other party. All information is stored securely in strict compliance with HIPAA standards.

Who do I contact for specific plan questions?2020-07-08T15:35:12-04:00

Specific plan questions such as “what services are covered with a copay and which services are subject to the deductible and/or out of pocket maximum” etc.   should be directed to your HR Department or through your employer’s Employee Portal if applicable.

Is vision/dental included in the report?2020-07-08T15:35:39-04:00

No.  Currently, we only offer our services for health insurance plans. However, if your plans cover an annual / bi-annual routine vision screening, that is included in the report since it is included in the health insurance plan coverage.

Are you enrolling me in a plan?2020-07-08T15:36:04-04:00

No.  The interview /report is for you to use as a cost-comparison guide while looking through your plan offerings and for informational purposes only. You will need to enroll through your employers HR. We do not share your interview information with your employer, health insurance carrier or any other party.

What does the report show?2020-07-08T15:36:38-04:00

The report shows you a break-down of each plan you are being offered from lowest to highest annualized cost. The report reflects the monthly premium, out of pocket expenses (copays, coinsurance, deductible) and worst-case scenario (the most you would pay in a plan year).

Can I have an alternate report (dependents, maternity, hospital stays)?2020-07-08T15:37:05-04:00

Yes, we can send you multiple reports for different scenarios you might encounter. These will be sent in separate emails.

When will I get my report?2020-08-27T11:27:50-04:00

Reports are typically emailed within 2-3 business days, or at the beginning of your open enrollment period.

Can you send my report to a different email address?2020-08-27T11:27:03-04:00

Yes, we can send it to any email address you prefer.

Can my spouse join the conversation/do the interview?2020-07-08T15:38:27-04:00

Yes!

Ready to Learn More?

Contact us to learn about our solutions that simplify health benefits planning.